Privacy Policy
Last updated: April 5, 2026
1. Introduction
Jobsy Ltd. ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and profile details you provide when registering.
- Service Information: Details about jobs posted, bids submitted, contracts signed, including descriptions, pricing, and attachments.
- Payment Information: Payment details processed securely through our payment partner, NCB Jamaica. We do not store full credit card or bank account numbers.
- Location Data: Parish and address information to match you with local service providers.
- Usage Data: Information about how you interact with the Platform, including pages visited, search queries, and device information.
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Platform
- Process job posts, bids, contracts, and payments
- Match customers with relevant service providers
- Send transactional notifications (bid updates, contract signing, payment receipts)
- Verify provider identities and maintain platform trust
- Respond to customer support inquiries
- Detect and prevent fraud or abuse
4. Information Sharing
We may share your information with: (a) service providers you book with (your name and contact details); (b) payment processors for transaction processing; (c) law enforcement when required by law; and (d) service partners who help us operate the Platform under strict confidentiality agreements.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. This includes encryption of data in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain data for a longer period as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Opt out of marketing communications
- Export your data in a portable format
To exercise these rights, contact us at privacy@jobsy.com.
8. Cookies
We use cookies and similar technologies to improve your experience, remember your preferences, and analyze Platform usage. You can manage cookie preferences through your browser settings. Essential cookies required for Platform functionality cannot be disabled.
9. Children's Privacy
The Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@jobsy.com.